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Effective Date: July 28, 2022
We take your privacy very seriously. This privacy policy has been in effect since January 1, 2013, and details how we Monclarity, LLC, (further referred to as "Company") collects, uses and discloses information when you access our applications, websites, utilize our services, contact our support, interact with us on social media or email us for any reason. We reserve the right to modify this Privacy Policy from time to time. When such modifications occur, we will revise the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access any of our Services or otherwise interact with us so you can stay informed about how we manage your personal information. BY USING OUR WEBSITE, UTILIZING OUR APPLICATIONS, OR PURCHASING A SUBSCRIPTION OR OTHER IN APP PRODUCTS YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY AND OF US PROCESSING YOUR INFORMATION IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT UTILIZE OUR SERVICES AND PRODUCTS. Company will actively and passively collect information from you: we collect information every time you visit our Website, download and utilize our applications, communicate with us over the Internet, or engage in a transaction. We explain how we collect and use the information below.
When you use our Services, we may collect the following information about you. We automatically track and collect the following categories of information when you visit the Service:
Enhance your experience on our Web pages, Company and our third-party advertiser(s) commonly employ Internet technologies, such as "cookies", to collect and store non-personal information about our visitors. "Cookies" are small pieces of information that are transferred by a website and stored by your Web browser on your computer's hard drive. With most browsers, you can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all. However, because we won't be able to personalize your experience if we cannot recognize you, we suggest that you allow your browser to accept cookies.
We may share your information as follows:
We may use independent contractors to provide services on our behalf, for example, credit card processing, and market research analysis. These third parties may have access to your information in the course of providing these services on behalf of the Company. Any personal information we provide to such third parties is protected under confidentiality agreements. We may disclose your personal information to authorities (i) if you violate our Terms of Use or any law, rule, or regulation, or (ii) if required by law or regulatory authority (for example, court order or subpoena). In the event that Company or certain of our assets are acquired, your personal information may be one of the transferred assets. We may share your personal information In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company; We may share your aggregated (non-personalized) information with third parties for research, operations, data, and marketing purposes. We may share non-aggregated personal information with our advertising and analytic services providers to help provide data, market and monetize our products. These companies may use cookies, device identifiers, and other technology to gather information about how you use our services.
Company will not sell or rent your personal information to any third parties unconnected with your purchase of the software.
When you provide us with your information you acknowledge that this information may be stored and processed on servers located anywhere in the World, including either inside or outside of the USA or the European Economic Area ("EEA"). You consent to your information being transferred outside the USA and EEA and being stored and processed at our discretion on any of our servers wherever located.
You may unsubscribe from Company's promotional mailing list at any time by following the unsubscribe instructions that appear in each email that you will receive from Company. To unsubscribe from the mailing lists of third parties you will need to follow their stated unsubscribe processes.
Many questions regarding your purchase history and assistance with our applications can be answered by submitting your question via our "Support" form on our website or from within our applications. If you would like access to other information and records that the Company retains in relation to you please contact us using our "Contact Us" form on our website. Please be aware that information will not be released in response to a request until the Company has verified the authenticity of the request. Once you have received the information and records you have requested you may request that they be changed, updated, or removed. However, you should be aware that it is not technologically possible to remove or verify each and every record of the information you have provided to us and that any changes or deletions will not affect the information we have provided to third parties in accordance with this policy prior to such change or deletion. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form.
Because security is important to us, we exercise care in providing secure transmission of your personal information before it is transferred across the Internet from your personal computer to our secure servers. We use industry-standard, secure-socket-layer (SSL) technology, which is utilized by most popular browsers, including Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer, to encrypt (or convert into code) most of your personal information before it is transferred across the Internet. To further safeguard your most sensitive credit card information, we transfer such information across the Internet in an encrypted format. Remember to close your browser window when you have finished a purchase in order to ensure that others cannot access your personal information. We will permit only authorized employees, who are trained in the proper handling of personal data, to access your personal information.
To further protect your personal information, we have a security system that includes: firewall technologies; logical network segmentation, allowing restricted access to stored profile information; encryption; and logical and physical security restrictions to our databases and systems.
However, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
Additional Privacy Information for California Residents:
The following is a description of our data collection practices, including the personal information we collect, the sources of that information, the purposes for which information we collect, and whether we disclose that information to 3rd parties. The categories we use to describe the information are those enumerated in the CCPA (California Consumer Privacy Act).
We collect your name and email address when you create an account. If you choose to create an account, you may also be asked to create a username, and we will assign one or more unique identifiers to your profile. You may provide us with payment information, which may include your credit card number when you complete a transaction.
We do not collect your Driver’s License or passport number.
We may collect training and usage information from you. This enables us to operate, market, and improve our products.
We collect your IP address and/or Device ID automatically when you use our Services.
When you make a transaction such as an in-app purchase, a subscription, or free trial, we create a purchase record and track your purchase history. We also create user records of your preferences and usage of our applications.
We do not collect information about your physiological, biological, or behavioral characteristics.
We collect information about your browsing history, search history, and information regarding your interaction with websites, applications, or advertisements automatically when you utilize our Services.
As described above, we collect your IP address automatically when you use our Services. We may be able to determine your general location based on the IP address. We do not collect your precise location unless you authorize us to do so If you allow your device to provide us with this information, we use it to make improvements to our products and services, and to provide recommendations and deliver relevant advertising
We do not collect your image, voice recording, or any thermal, olfactory, or similar information.
We do not collect information about your current employer or your employment history.
We do not automatically collect any information about the institutions you have attended or the level of education you have completed; however we do occasionally ask for this information for benchmarking purposes. It is fully up to you if you wish to provide us this information.
We may provide your IP address and Device ID to our advertising partners.
We may analyze your actual or likely preferences through a series of computer processes. On some occasions, we may add our observations to your internal profile.
Except as stated above, this Privacy Policy does not apply to the practices or policies of any third parties, such as companies or entities that we do not own or control, and does not apply to any links to sites that are not maintained by us, or to people that we do not employ or manage
If you would like to permanently delete your account and the associated Personal Information we have collected, you can do so directly from within our app by navigating to "Profile", selecting "Account Settings”, choosing “Delete Account” and then following the confirmation prompts. You may also make account deletion requests via email by writing to us at [email protected].
Upon receipt of your request to delete your account we may first verify your identity and then will proceed to delete all Personal Information we have collected and stored about you and then will close your account.This entire process can take up to thirty days. Please also note that if you decide to use or access the Services again, we will consider this a new Account and may collect personal information associated with that Account in accordance with this Privacy Policy.
If you choose to delete your account, you will lose access to any active subscriptions, training history, stats, and your personalized training sessions. Deleting your account will not automatically cancel or refund an active subscription. Refunds are subject to your app store’s payment policy, which may not provide for refunds.
If you have questions about this Privacy Policy, would like to request deletion of your private information or would like to report a security vulnerability, please contact us:
By web-form: using "Contact Us" forms on our website
By email: [email protected]